Dialing the Sense of Control in
Retired Life

Project Sponsor:
Fidelity Labs

Faculty Leads:
Ruth Schmidt

Class:
Advanced Behavioral Design Workshop

Project Team:
Ellesia Albert
Kyungtae Kim
Pinakee Naik
Diane Wee

#servespeople
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#systemsdesign
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#delight
#weflexthroughdiagrams

 

Applying behavioral principles to a very financially-driven industry and aspect was not easy. Communicating and convincing the researchers at Fidelity — finding ways that would best communicate our ideas — was an amazing opportunity to build professionalism.

To see our project report, click here.